Privacy Policy

Unless otherwise specified below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the processing operations described below for which no other indication is made.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information.

Each time you access our website, usage data is transmitted by your internet browser and stored in log data (server log files). This stored data includes e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred, and the requesting provider. The processing is based on Article 6 (1) (f) GDPR due to our legitimate interest in ensuring the smooth operation of our website as well as improving our services.

Contact / Data Controller

VISION AQUA^® Technology GmbH
Dorfstr. 20
85298 Scheyern / Vieth
Germany

Tel: +49 (0) 8441 79 79 730
E-Mail: ticket(at)visionaqua.de

Customer Initiative Contact by Email

If you initiate business contact with us via email, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of handling and responding to your contact request.

If the contact is for pre-contractual measures (e.g., advice on purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Article 6 (1) (b) GDPR.

If the contact is made for other reasons, this data processing is based on Article 6 (1) (f) GDPR due to our legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Article 6 (1) (f) GDPR.

We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not agreed to further processing and use.

Collection and Processing when Using the Contact Form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of making contact.

If the contact serves the execution of pre-contractual measures (e.g., advice on purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Article 6 (1) (b) GDPR. If the contact is made for other reasons, this data processing is based on Article 6 (1) (f) GDPR due to our legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Article 6 (1) (f) GDPR. We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not agreed to further processing and use.

WhatsApp Business

If you contact us via WhatsApp, we use the WhatsApp Business version from WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The data processing serves the purpose of handling and responding to your contact request. For this purpose, we collect and process your mobile phone number stored by WhatsApp, if provided your name and other data to the extent provided by you. We use a mobile device for the service, whose address book stores only data from users who have contacted us via WhatsApp. Thus, no transfer of personal data to WhatsApp occurs without you having already consented to WhatsApp.

Your data is transferred to servers of Meta Platforms Inc. in the USA.

There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en

If the contact is made for other reasons, this data processing is based on Article 6 (1) (f) GDPR due to our legitimate interest in providing a quick and easy contact option and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Article 6 (1) (f) GDPR.

We use your personal data only to process your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not agreed to further processing and use.

For more information on terms of use and privacy when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer Account - Orders

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, Processing, and Transfer of Personal Data in Orders

When ordering, we collect and process your personal data only insofar as this is necessary for the fulfillment and processing of your order and for processing your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is based on Article 6 (1) (b) GDPR and is required for the fulfillment of a contract with you.

Your data is transferred, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing, and IT service providers selected by you. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.

Ratings - Advertising

Data Collection when Writing a Comment

When commenting on an article or a post, we collect your personal data (name, email address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. The processing is based on Article 6 (1) (a) GDPR with your consent. You can revoke the consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted.

Upon the publication of your comment, the name and email address you provided will be published.

In addition, when submitting the comment, your IP address is stored for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems. By submitting the comment, you consent to the processing of the transmitted data. The processing is based on Article 6 (1) (a) GDPR with your consent. You can revoke the consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your IP address will then be deleted.

Use of the Email Address for Sending Newsletters

We use your email address regardless of contract execution exclusively for our own advertising purposes for sending the newsletter, provided you have expressly consented to this. The processing is based on Article 6 (1) (a) GDPR with your consent. You can revoke the consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Shipping Service Providers

Forwarding the Email Address to Shipping Companies for Information on Shipping Status

We pass on your email address to the shipping company within the scope of contract processing, provided you have expressly agreed to this in the order process. The forwarding serves the purpose of informing you by email about the shipping status. The processing is based on Article 6 (1) (a) GDPR with your consent. You can revoke the consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out on the basis of the consent until revocation.

Payment Service Providers

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express

We use the PayPal Express payment service from PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data when the website is called up. Cookies may be used for this purpose. The cookies enable the recognition of your browser.

The processing of your personal data is based on Article 6 (1) (f) GDPR due to our legitimate interest in a customer-oriented offer of various payment methods. You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.

With the selection and use of PayPal Express, the data necessary for payment processing is transmitted to PayPal to be able to fulfill the contract with you with the chosen payment method. This processing is based on Article 6 (1) (b) GDPR. You can find more information on data processing when using the PayPal Express payment service in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of Amazon Payments

We use the Amazon Payments payment service from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.

The data processing serves the purpose of offering you payment via the Amazon Payments payment service.

To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is called up. Cookies may be used for this purpose. The cookies enable the recognition of your browser.

With the selection and use of "Amazon Payments," the data necessary for payment processing is transmitted to Amazon Payments to be able to fulfill the contract with you with the chosen payment method. This processing is based on Article 6 (1) (b) GDPR.

You can find more information on data processing when using the Amazon Payments payment service in the corresponding privacy policy at: https://pay.amazon.com/de/help/201212490

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting corresponding technical settings in your internet browser, you can be notified before the setting of cookies and decide on the acceptance individually as well as prevent the storage of cookies and transmission of the data contained. Cookies that have already been stored can be deleted at any time. However, we point out that you may not be able to use all functions of this website to their full extent.

You can find out how to manage (including disabling) cookies in the main browsers by following the links below:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically Necessary Cookies

Unless otherwise stated in the privacy policy below, we use only these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The use of cookies or similar technologies is based on § 25 Abs. 2 TTDSG. The processing of your personal data is based on Article 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.

You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.

Analysis

Use of Google Analytics

We use the web analysis service Google Analytics on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").

Data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website use and internet use to the website operator. The following information, among others, can be collected: IP address, date and time of the page view, click path, information about the browser and the device you are using, pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted by Google Analytics from your browser is not merged with other data from Google.

Google Analytics uses technologies such as cookies, web storage in the browser, and tracking pixels that enable an analysis of your use of the website. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government authorities have access to your data. Your data can be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has on you.

IP anonymization is activated on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

The processing of your personal data is based on Article 6 (1) (f) GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.

You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent future collection of your data when visiting this website. You must perform the opt-out on all used systems and devices for it to be fully effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Disable Google Analytics (javascript:gaOptout()).

For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en and https://policies.google.com/technologies/cookies?hl=en.

Plug-ins and Miscellaneous

Use of Google Tag Manager

We use the Google Tag Manager on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").

This application manages JavaScript tags and HTML tags used for tracking and analytics on websites. Data processing serves the purpose of the needs-based design and optimization of our website.

The Google Tag Manager itself neither stores cookies nor does it process personal data. However, it triggers other tags that can collect and process personal data.

More information on terms of use and data protection can be found here https://www.google.com/intl/en/tagmanager/use-policy.html

Use of Google reCAPTCHA

We use the service reCAPTCHA on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The query serves the purpose of distinguishing the input by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and used further there. In addition, the IP address and possibly other data required by Google for the reCAPTCHA service are transmitted to Google. These data are processed by Google within the European Union and possibly also in the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks.

The processing of your personal data is based on Article 6 (1) (f) GDPR due to our overriding legitimate interest in protecting our website from automated espionage, misuse, and SPAM. You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Article 6 (1) (f) GDPR.

More information on Google reCAPTCHA and the corresponding privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy

Use of Google invisible reCAPTCHA

We use the service invisible reCAPTCHA on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").

This serves the purpose of distinguishing the input by a human or by automated, machine processing. In the background, Google collects and analyzes usage data that are used by Invisible reCaptcha to distinguish regular users from bots. For this purpose, your input is transmitted to Google and used further there. In addition, the IP address and possibly other data required by Google for the invisible reCAPTCHA service are transmitted to Google.

These data are processed by Google within the European Union and possibly also in the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks.

More information on Google reCAPTCHA and the corresponding privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy

Use of GoogleMaps

We use the function for embedding GoogleMaps maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

The function enables the visual display of geographic information and interactive maps. Google also collects, processes, and uses data from visitors to websites when they access pages in which GoogleMaps maps are embedded.

Your data may also be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks

More information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There you also have the option in the privacy center to change your settings so that you can manage and protect the data processed by Google.

Use of YouTube

We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

The function displays videos stored on YouTube in an iFrame on the website. The "Extended Privacy Mode" option is activated. As a result, YouTube does not store any information about the visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may also be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks

More information on the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.

Use of Google Fonts

We use Google Fonts on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").

The data processing serves the purpose of a uniform display of fonts on our website. To load the fonts, a connection to servers of Google is established when calling up the page. Cookies may be used in the process. In this process, your IP address as well as information about the browser you are using and other data are processed and transmitted to Google. These data are not linked to your Google account.

The processing of your personal data is based on Article 6 (1) (f) GDPR due to our overriding legitimate interest in a user-friendly and aesthetic design of our website. You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you by notifying us.

More information on data processing and data protection can be found at https://www.google.com/intl/en/policies/ and https://developers.google.com/fonts/faq

Rights of the Data Subject and Storage Duration

Duration of Storage

After complete contract processing, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law storage periods, and then deleted after the period expires, provided you have not agreed to further processing and use.

Rights of the Data Subject

If the legal requirements are met, you have the following rights according to Articles 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability.

In addition, according to Article 21 (1) GDPR, you have the right to object to the processing based on Article 6 (1) f GDPR, as well as to the processing for the purpose of direct marketing.

Complaint Right with the Supervisory Authority

According to Article 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.

You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Germany
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-Mail: poststelle@lda.bayern.de

Right to Object

If the personal data processing listed here is based on our legitimate interest according to Article 6 (1) (f) GDPR, you have the right for reasons arising from your particular situation to object at any time to these processing operations with effect for the future.

After the objection has been made, the processing of the affected data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

Last Update: January 10, 2022