Right of Withdrawal

Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession.)

Instructions on Withdrawal 

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and the goods are delivered collectively;

- on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided you have ordered several goods as part of a single order and the goods are delivered separately;

- on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, provided you have ordered a product that is delivered in multiple partial shipments or pieces;

- on which you or a third party named by you, who is not the carrier, has taken possession of the first goods, provided goods for regular delivery are ordered as part of a single order over a set period.

To exercise your right of withdrawal, you must inform us (VISION AQUA^® Technology GmbH, Dorfstr. 20, 85298 Scheyern / Vieth, Phone: +49 8441 79 79 730, Email: ticket@visionaqua.de) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiry of the Right of Withdrawal 

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for their production an individual choice or decision by the consumer is relevant or which are clearly tailored to the personal needs of the consumer;

- for the supply of goods that can spoil quickly or whose expiration date would quickly be exceeded;

- for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can only be delivered 30 days after the conclusion of the contract at the earliest and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;

- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;

- for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Model Withdrawal Form 

(If you want to withdraw from the contract, please fill out this form and send it back.)

- To VISION AQUA^® Technology GmbH, Dorfstr. 20, 85298 Scheyern / Vieth, Email: ticket@visionaqua.de:

- I/We () hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods ()/provision of the following service (*),

- Ordered on (*)/received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if this form is notified on paper),

- Date

(*) Delete as appropriate.